A top-notch, muti-discupline team,with individuuals from four generations, has been assembled to recommend solutions to a nasty construction problem, on one of the firm’s elite projects.after a couple of weeks, the project manager resposible foe the team cannot understand why there is constant bickering.Additionally, no one potential solution has been generated to address the problem.the situation is now desperate. There are serious cost overruns and it is eating into the firm’s profit margin. Even more significant is the fact that the client is extremly disappointed with the lack of performance.This client recently annouced a tremendously profitable and transformational project and the firm is scheduled to bid on it. the client has indicated without a virable solution produced to the current construction problem, they will not entertain future bids from this firm.
If the manager were aware of this significant characteristics of each generational group relating to communication needs,he or she might understand the stalemate and bring it into a resolution.
http://www.scribd.com/doc/38337/Tips-to-Improve-Interaction-Among-the-Generations
